Refund policy
At BLYSS Performance Gear, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to make it right.
14-Day Return Window
We offer a 14-day return policy, meaning you have 14 days from the date of delivery to request a return.
Eligibility for Returns
To be eligible for a return, the item must be:
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In the same condition as received
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Unworn, unused, and unwashed
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With all tags attached
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In its original packaging
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Accompanied by a receipt or proof of purchase
Items returned without prior authorization will not be accepted.
How to Initiate a Return
To start the return process, please contact our support team at info@blyssperformancegear.com
Return Shipping Responsibility
Customers are responsible for arranging and covering the cost of return shipping.
We recommend using a trackable shipping service and keeping the shipping receipt for your records.
Please do not send any items back without receiving confirmation from our team. Unapproved returns may be rejected.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery.
If your item is damaged, defective, or incorrect, contact us within 48 hours of receipt. We will work with you to resolve the issue.
Items Not Eligible for Return
We do not accept returns for:
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Used or washed items
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Custom or personalized gear
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Mouthguards, groin protectors, and compression wear (for hygiene reasons)
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Clearance or sale items
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Gift cards
Exchanges
We do not offer direct exchanges.
If you'd like a different size or product, please:
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Request a return for the original item
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Place a new order once your return is approved
Refund Process
Once your return is received and approved:
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You will be refunded to your original payment method within 10 business days
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Shipping charges are non-refundable
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Please allow your bank or card issuer extra time to process the refund
If you haven’t received your refund after 15 business days, contact us at info@blyssperformancegear.com