Refund policy

At BLYSS Performance Gear, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to make it right.

 14-Day Return Window

We offer a 14-day return policy, meaning you have 14 days from the date of delivery to request a return.

Eligibility for Returns

To be eligible for a return, the item must be:

  • In the same condition as received

  • Unworn, unused, and unwashed

  • With all tags attached

  • In its original packaging

  • Accompanied by a receipt or proof of purchase

Items returned without prior authorization will not be accepted.

How to Initiate a Return

To start the return process, please contact our support team at info@blyssperformancegear.com

 Return Shipping Responsibility

Customers are responsible for arranging and covering the cost of return shipping.
We recommend using a trackable shipping service and keeping the shipping receipt for your records.

Please do not send any items back without receiving confirmation from our team. Unapproved returns may be rejected.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.
If your item is damaged, defective, or incorrect, contact us within 48 hours of receipt. We will work with you to resolve the issue.

Items Not Eligible for Return

We do not accept returns for:

  • Used or washed items

  • Custom or personalized gear

  • Mouthguards, groin protectors, and compression wear (for hygiene reasons)

  • Clearance or sale items

  • Gift cards

Exchanges

We do not offer direct exchanges.
If you'd like a different size or product, please:

  1. Request a return for the original item

  2. Place a new order once your return is approved

Refund Process

Once your return is received and approved:

  • You will be refunded to your original payment method within 10 business days

  • Shipping charges are non-refundable

  • Please allow your bank or card issuer extra time to process the refund

If you haven’t received your refund after 15 business days, contact us at info@blyssperformancegear.com